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Case Studies
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Joint Contact is popular with business owners, project managers and independent
professionals because we use your feedback to
constantly refine our service. How refreshing!
See how real customers use Joint Contact to increase productivity, save time and
keep organized. Name: Kelly Fallis Company: The Remote Stylist Ltd. Website: www.remotestylist.com Tell us about your group or business. What do you do? "The Remote Stylist is an interactive home styling portal that allows enthusiasts to keep up on the latest in home décor deals, trends and advice - all under one roof." How did you manage information prior to using Joint Contact? Why wasn't it effective? "Before Joint Contact we used email. It was complete chaos with several editions of each document." How are you using Joint Contact today? Do you use Joint Contact in ways you hadn't anticipated? "We have 30+ people who work virtually on 7 different teams. Joint contact is our online point of contact; no more multiple emails, not knowing what sequence they belong in, or commenting on content that has already been edited. Joint Contact enables us to foster a sense of community, so despite working from a remote location everyone sees the bigger picture." How has Joint Contact improved how you share and manage information? "The biggest scarcity in our day is time, and the Joint Contact system saves us crucial time. We can track the activities and progress of 30 + people, assign and update others on tasks, have online discussions, find the latest version of documents with ease and share mutual calendars. All the little things take time, and while we don't count the minutes it's save to say as a result of Joint Contact we're saving a few hours a day on the admin, which just allows us to focus on the important income generating items." Name: Julie Vieira, IHM Company: A Nun's Life Website: anunslife.org Tell us about your group or business. What do you do? "A Nun's Life is an organization founded by two Catholic nuns dedicated to encouraging people to discover and grow in their vocation, that is, their life's calling. A Nun's Life is also a model for other individuals and organizations who seek to minister to and with people online" How did you manage information prior to using Joint Contact? Why wasn't it effective? "A Nun's Life started as a blog that became popular over time as more and more people found there a place of hospitality and meaning for their life. As A Nun's Life began to expand beyond the blog, we did not have a central place to collect information which reduced our effectiveness and ability to collaborate with one another. Key conversations and ideas were preserved only by memory, and documents were buried in email attachments." How are you using Joint Contact today? Do you use Joint Contact in ways you hadn't anticipated? "We discovered Joint Contact while searching for an effective and secure way to centralize and share information. We use Joint Contact to manage information according to each project in which we are engaged. We are now able to track conversations that might have previously been lost in telephone or email exchanges. One way we hadn't anticipated using Joint Contact is the feature which allows access to specific workspaces. When additional help is needed on a project, we can include persons in the exchange of information on that project while keeping the rest of our organization's information confidential." How has Joint Contact improved how you share and manage information? "Joint Contact helps us to collaborate more effectively now because we have the information we need at our fingertips. No matter where we are, we can access information that is vital to our work and to connecting with other people." Name: Mark McLaren Company: McBuzz Communications LLC Website: www.mcbuzz.com Tell us about your group or business. What do you do? "McBuzz Communications does Online Marketing, Search Engine Optimization, Pay Per Click Advertising, Business Blogging, Google AdWords, Google Analytics, Website Design & Usability and WordPress Development." How did you manage information prior to using Joint Contact? Why wasn't it effective? "Primarily through e-mail. E-mail does not scale well as a project management tool." How are you using Joint Contact today? Do you use Joint Contact in ways you hadn't anticipated? "I'm using Joint Contact to coordinate a series of seminars I teach that focus on Web 2.0 technologies. As with any project we have documents, agenda notes and PowerPoint slides that are frequently updated. Using Joint Contact we can link files to discussion threads which has streamlined our collaborative review process." How has Joint Contact improved how you share and manage information? "The whole process is much more efficient and secure with Joint Contact." Name: Valerie Myers Company: V.L. Myers Consulting Group Website: www.VLMyers.com Tell us about your group or business. What do you do? "We offer business consulting services to small and mid-sized businesses in the Greater Seattle area. Our focus is on marketing strategy, process development and all things financial. We also offer bookkeeping services, helping our clients stay on top of their financial recordkeeping." How did you manage information prior to using Joint Contact? Why wasn't it effective? "The files we exchange in bookkeeping work are: 1) enormous, and 2) highly confidential. Even password-protected, they shouldn't be emailed. Prior to using Joint Contact, my bookkeepers had to visit the client site to get the data, then deliver the updated file back to the client or do the work onsite. I needed a more effective way to get the work done and the results to the client securely." How are you using Joint Contact today? Do you use Joint Contact in ways you hadn't anticipated? "We are using Joint Contact to securely share files between myself, my bookkeepers and my clients. I'm not yet using it in ways I hadn't anticipated, but I can see the potential, once I get familiar with some of the features related more to project management." How has Joint Contact improved how you share and manage information? "The whole process is much more efficient and secure with Joint Contact." Name: Tammy Collins Company: Eye 4 Design Website: www.eye4designandmarketing.com Tell us about your group or business. What do you do? "Graphic Design & Marketing" How did you manage information prior to using Joint Contact? Why wasn't it effective? "Mainly we had stacks of Job Tickets in hanging wall folders. Was running out of wall space and just couldn't find the job fast enough if the client had questions while on the phone." How are you using Joint Contact today? Do you use Joint Contact in ways you hadn't anticipated? "We use JC to manage our work flow. The Sales team can look up the information they need and not bother the Design team thus creating less tension and more productivity." How has Joint Contact improved how you share and manage information? "I believe JC is continuously improving its product to cover a wider scope of professionals. I anticipate the day I will be able to utilize JC as a way for my clients to go online and check their proofs online. With gas prices these days my Sales Force will love me." Name: Josh Bereano Company: Direct Marketing Inc Website: www.corporatesocialmedia.com Tell us about your group or business. What do you do? "We are a business development and direct marketing. We are in the process of launching www.corporatesocialmedia.com, a web 2.0 social media company!" How did you manage information prior to using Joint Contact? Why wasn't it effective? "We used Folders and Outlook." How are you using Joint Contact today? Do you use Joint Contact in ways you hadn't anticipated? "I'm still entering contacts and researching the advantages of Joint Contact. I see a lot of opportunity and growth for my business!" How has Joint Contact improved how you share and manage information? "We will use it with the Launch of our New Social Media Internet division in August and September." |
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We are always interested in hearing how Joint Contact helps our customers. Help us spread the word by telling your success story!
"It's very intuitive to set up. I created workspaces for two clients and two partners - a total of 15 accounts set up in 30 minutes." - Gail Nickel-Kailing, Business Strategies Etc.